Renewal of licences

When does my licence expire?

A licence is issued for 12 months. The expiry date is 12 months from the date the current licence was issued.

A person who is licensed is required to renew his or her licence by the expiry date. The expiry date is shown on the evidence of licence document that the Registrar issues to a licensee when a licence is granted. The licence must be renewed each year by that date.

The expiry date is also shown on the Public Register.

Will the Authority remind me that I need to renew my licence?

The Authority will send you a renewal notification 4-6 weeks prior to the expiry date of your licence.

When will I be notified of the outcome of my renewal application?

Please allow 4-6 weeks for your application to be processed. Once we have received your renewal application the status of your licence on the Public Register will be updated to “Active Pending Renewal”.

What happens if a licence is not renewed?

If a licence is not renewed annually before its expiry date, it will expire.  The expiry date is shown on the evidence of licence document that the Registrar issues to a licensee when a licence is granted.

If a licence expires and the person wishes to continue working as an agent, branch manager or salesperson, they will have to apply for a new licence and meet the criteria that apply at the time they make their application.  Refer to the licensing regulations for further information on criteria.

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