The Real Estate Agents Authority provides increased protection for buyers and sellers of real estate. This is achieved by:
- New responsibilities for real estate agents including information that must be provided to buyers and sellers e.g. the Approved Guides
- Information that will help guide you through the property buying and selling process
- An independent, fair and open process for addressing concerns about the behaviour of real estate agent's
- A Code of Professional Conduct and Client Care which those working in the real estate industry must follow and is a reference point for discipline
- Higher industry standards through increased industry entry requirements and continuing education
- A searchable register of real estate agents that helps you to make an informed decision when choosing the person to sell your property. You will be able to check whether the person you are considering dealing with is licenced; find out how to contact them; check the history of the person's licence; check their recent individual disciplinary record
This section provides you with information on:
- The property buying and selling process
- What to expect from your real estate agent
- What to do you if are concerned about the behaviour of a real estate agent
- How to find a real estate agent
Note: Real estate agent (or agent) is a term that is used here to refer to an agent, branch manager or salesperson.

