What if I have complaint about a property transaction that took place before 17 November 2009?

The terms of the 1976 Act will continue to apply to any contracts or agreements entered into prior to 17 November when the 2008 Act came into effect.

Any complaints or disciplinary proceedings that have been commenced under the 1976 Act before 17 November 2009 will be completed as if the 1976 Act had not been repealed.

If a complaint has been made about an event that occurred before 17 November 2009, but the complaint was not dealt with under the 1976 Act by that time, a Complaints Assessment Committee may consider the complaint. The Real Estate Agents Disciplinary Tribunal may also hear a charge.

In these circumstances, a complaint can only be made about something that could have been the subject of a complaint under the 1976 Act, and the remedies will be restricted to those that would have been available under the 1976 Act.

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