How will the Real Estate Agents Authority benefit consumers?

The independent Real Estate Agents Authority plays a key role in ensuring the quality and professionalism of the industry. It:

  • provides an independent, fair and open complaints and disciplinary process.
  • provides for new responsibilities for real estate agents including information that must be provided to consumers.
  • has issued a Code of Professional Conduct and Client Care. This is a published code that those working in the real estate industry must follow and is a reference point for discipline. 
  • provides consumer information that will help guide you through the property buying and selling process.
  • raises industry standards through industry entry requirements and continuing education.
  • provides a searchable public register of licensees to enable you to make an informed decision when choosing the person to sell your property. You can: 
    • check whether the person you are considering dealing with is licenced
    • find out how to contact them
    • check the history of the person's licence
    • check their recent disciplinary record.
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