Renewing your licence

Your real estate licence will expire 12 months after it is issued. If you want to continue to operate as a real estate licensee, you must apply to renew it.

​How to renew your licence

​You can renew your licence online through the Licensee Portal using a RealMe Login.

​We will email you when we have processed your renewal application. It usually takes around two working days to process your application.

​If you can't renew your licence using the Licensee Portal or need some help using the Licensee Portal, please contact us.

​Things to note when renewing your licence:

  • ​You mus​​t have completed your continuing education requirements in order to renew your licence.

  • You must pay your annual operational and disciplinary levies. Refer to the Fees and levies​ page for details. You can pay ​by credit card or account to account transfer.

  • REAA accepts payment by VISA and Mastercard. We do not accept Diners or American Express credit cards.​

3 things you need to tell us when you renew your licence

1. Continuing Education

Each calendar year you must complete verifiable and non-verifiable continuing education. When you renew your licence you need to confirm you have completed the non-verifiable continuing education required for previous calendar year. (REAA automatically receives notification about the verifiable continuing education you have completed from the course provider, so you don’t need to provide us with those details).

Each year we run a random audit of non-verifiable continuing education completion logs so it is important that you keep these up to date.

2. Eligibility

You will need to make an eligibility declaration to renew your licence. Eligibility for a licence is covered by sections 36 and 37 of the Real Estate Agents Act 2008. Section 36 sets out the eligibility criteria.  Section 37 sets out circumstances that prohibit a person from being licensed.  

The requirement to be a “fit and proper” person applies in addition to the prohibitions that apply under section 37 of the Act. In other words, a person may not be prohibited from holding a licence under section 37 but may nevertheless not satisfy the REAA Registrar that he or she is a fit and proper person.  

Licensees are under a duty at all times to notify the Registrar of any change in circumstances that may result in them no longer being a fit and proper person to be licensed.  It is the Registrar’s decision whether you are a fit and proper person to hold a licence.  If there has been a change in circumstances that may result in the Registrar not being satisfied that you are a fit and proper person to hold a licence, you must notify the Registrar of that change in circumstance.  

If you sign the renewal application form and do not disclose any matter impacting your eligibility to hold a licence, including any matter that may result in a decision that you are no longer a fit and proper person to hold a licence, you will be committing an offence.  If you are granted a licence on the basis of any false or fraudulent representation or declaration made orally or in writing your licence must be cancelled.

Matters which may be considered by the Registrar for the fit and proper person assessment (in addition to the section 37 prohibitions) include:
  • any criminal conviction not already brought to REAA’s attention, which has not been “clean slated” under the Criminal Records (Clean Slate) Act 2004.  This includes any excess breath alcohol conviction and any traffic offence that resulted in a conviction;
  • any pending criminal charges (in New Zealand or overseas);
  • any unsatisfied judgements in any court;
  • any adverse findings against you by a court in civil proceedings;    
  • any significant financial issues, such as bankruptcy or liquidation/receivership of a company of which you are a director; and
  • disciplinary action taken by another regulatory or professional body in New Zealand or overseas.
This does not include any open complaints being considered by a Complaints Assessment Committee or the Real Estate Agents Disciplinary Tribunal. However, if you owe any outstanding costs or fines resulting from a disciplinary matter or have not complied with any other order this should be declared.

Note:  licensees are required by the Real Estate Agents Act 2008 to advise the Registrar of any change of circumstances that affects their eligibility to hold a licence, within 10 working days of the change occurring, including any change in circumstances that may result in the licensee no longer being a fit and proper person to be licensed.  If anything occurred during the year that has affected your eligibility to hold the licence, you should by law have advised the Registrar at the time.    

To be eligible to hold a branch manager’s or agent’s licence you must have had 3 years real estate agency work experience in the last 10 years.  Each year you need to confirm you still meet this requirement.  Note: residential letting and leasing does not qualify as real estate agency work.

3. Consent and certification

As part of the re-licensing process, you will give your consent to REAA to carry out a criminal history check. Additionally, the Registrar may make specific inquiries of the New Zealand Police to elicit information that the Registrar reasonably considers relevant to her decision whether you are a fit and proper person to hold a licence.​

Your declarations

Please be open and frank in your disclosure to REAA. If in doubt, it is best to include. 

Don’t wait until your licence renewal if you have matters of concern to report. You must advise REAA of any matter that might affect your eligibility to hold a real estate licence (see Regulation 10 of the Real Estate Agents (Licensing) Regulations 2009).

In most cases, things that you declare won't be serious enough to prevent your licence being renewed. In some cases, REAA will ask you for further information. If we have to ask other people for more information about something you have declared, we will let you know. Your licence will be “active-pending renewal” while we do this. 

When your application to renew has been approved, we will email a copy of your licence to you.  You can also find a copy in the “My Documents” section of the Licensee Portal. 

Voluntary information you can provide when renewing your licence

  • Ethnicity and languages: REAA is collecting information about ethnicity and languages spoken to help us gain a better understanding of the makeup and diversity of the profession. 
  • Type of real estate work: If you provide information about the type of real estate you do (residential, rural or commercial) this will show on the public register.
If you have any questions about the online declaration please don’t hesitate to call a member of the REAA Licensing Team on 0800 367 7322.

We will remind you that your licence is about to expire
We will send you a renewal notification four to six weeks before your licence expires – by email and text. Make sure your contact details are up to date so you receive this reminder. 
You can also check the date your licence will expire on our public register, in the Licensee Portal​, or on your evidence of licence.
It's a good idea to put this important date in your calendar.

If we do not receive your renewal application and payment before your licence expiry date, your licence will expire. That means you will no longer be able to carry out real estate agency work and you will need to reapply for your licence.

If you do not want to renew your licence you can simply let it expire. You can also suspend or surrender your licence before the expiry date.

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